Hik-Connect App

How to use the Hik-Connect App

How to Use Hik-Connect on Mobile for both iOS and Android? The Hik-Connect app is intuitive, light-weight and easy-to-use. You can play around with the app, what you do on the Hik-Connect app will not affect the Hikvision CCTV Camera you installed. If you still face any issues with Hik-Connect and your Hikvision CCTV Cameras were installed from us, please contact us for support.

Hik-Connect App
  1. Download the “Hik-Connect” app from the iOS app store or Google Play
  1. Open the app. Select the country of your residence
  1. Now you have two options: either login your Hik-Connect account, or add your device to the Hik-Connect App directly. Please approach your vendor if you don’t know what to do. If you want to find out how to enable Hik-Connect service at your Hikvision DVR, NVR and IP Cameras, please refer to Step 2 of How to use Hik-Connect at Hikvision iVMS-4500

4 A. If you are using the Hik-Connect service, please “Login” as instructed on the app. You should be able to get access to the Hikvision devices after login.

4 B. If you are using a domain name service, please click the “+” icon on the top right corner. followed by “Manual Adding”. The following tutorial will be mainly based on using the domain name service

  1. Select “IP/Domain”. Enter the details as given by your vendor. After all the details have been entered, click the top right corner of the “Save” icon. Once you see the Camera No changes to the right number of cameras you have installed, that means the connection is successful. Click the “Start Live View” at the bottom.
  1. You can click the number icon of “1”, “4”, “9”, “12”, “16” to change the number of live views to watch at the same time.
  1. You can click the “SD” icon to change between the clear view and the fluent view.
  1. To watch the recorded video, click the top left icon as shown below.
  1. Select the Playback Date, Playback Time and the camera you want to watch the playback records. Click “Start Playback” after that.

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